Terms & Conditions

By subscribing to Fruitful Office deliveries you agree to:

• Manage your account through our online system including but not limited to weekly subscriptions, substitutions, skipping boxes, additions, payments, and special instructions.
• Cancel or change your order no later than two days prior to delivery at 2pm. For corporate fruit boxes Thursday at 12pm the week before the Monday delivery, is needed. We cannot accept cancellations after this time.
• Pay for your order before shipment. If payment has not been made you agree that Fruitful Office will automatically charge the credit card on your customer account for outstanding balances.
• Let us know if at any time you are not satisfied with your product or our service so that we can rectify the problem.

Please read the following details about our service

• Through our online system, you can make changes to your box, manage your subscriptions, make additions, cancel a week, etc. If you need support setting up you can send us an email.
• You will receive an email letting you know that the boxes are available for changes and reminding you that you can add more items or boxes.
• Fruitful Office may need to substitute a box item without notice due to last-minute quality or availability concerns. We ship what is fresh and what is best! Please make sure you update your preferences so we don't substitute something you don't like.
• If no changes are made to your account, you are agreeing to a regular delivery of a standard box.
• Going on holiday or don't need a box this week? You can cancel a Box by selecting the 'skip a week' feature in the top menu bar.

By providing you with the Fruitful Office we agree to:

• Stand behind our produce 100%. If you aren't happy with something in your box please let us know! Also, if we forgot to pack something (hey we are human!) don't be shy, tell us. We will either refund that item, replace it next week, or send something else really delicious in your next box,
• Provide you with produce that is ethically produced and as close to us as possible.
• Let you know of any changes in delivery schedule or terms as soon as possible by the method of email.
• We will not share your personal information with any third party. The information you provide us stays with us.

Fruitful Tree will not deliver on the following days or any other day it notifies you of from time to time:

• Christmas Eve, Christmas Day, and Boxing Day
• New Year’s Eve and New Year’s Day
• Australia Day
• Good Friday, Easter Sunday, and Easter Monday
• Anzac Day

Fruitful Office accepts no liability or responsibility for failing to deliver any order for reasons or causes beyond Fruitful Office’s reasonable control.